CloudTalk AI
by CloudTalk
AI features for CloudTalk's cloud-based call center software.
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TL;DR
Best for european contact centers using CloudTalk for inbound and outbound. Pricing: see vendor pricing.
Category
Products
License
—
Stars
—
Last push
—
Pricing
see vendor pricing
Platforms
Cloud, Web
What it is
CloudTalk is a European cloud call-center provider that has added AI Conversational Intelligence and an AI Voice Agent product. The voice agent handles inbound calls, qualification, and routing. CloudTalk competes with Aircall and JustCall in the SMB and mid-market segments.
Best for: European contact centers using CloudTalk for inbound and outbound.
Watch out for: AI Voice Agent product newer; verify maturity for primary use cases.
Watch out for: AI Voice Agent product newer; verify maturity for primary use cases.
Features
| Speaker diarization | No |
| Word-level timestamps | No |
| Streaming / real-time | No |
| Languages supported | None |
| HIPAA eligible | No |
CloudTalk AI vs Whipscribe
| Feature | CloudTalk AI | Whipscribe |
|---|---|---|
| Category | Products | Transcription APIs |
| Pricing | Not verified | $4–$24 one-time packs (credits never expire) · $2 single unlock · 60 min free on signup |
| Speaker diarization | Not verified | Yes |
| Word timestamps | Not verified | Yes |
| Streaming | Not verified | No |
| Languages | — | 99 |
| Platforms | Cloud, Web | Web, API, MCP |
Alternatives to CloudTalk AI
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