Cognigy Voice
by Cognigy
Enterprise contact-center voice AI from Cognigy.AI conversational platform.
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TL;DR
Best for european enterprises modernizing multilingual contact-center voice and chat. Pricing: see vendor pricing.
Category
Products
License
—
Stars
—
Last push
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Pricing
see vendor pricing
Platforms
Cloud
What it is
Cognigy Voice extends the Cognigy.AI conversational platform into the telephony layer with SIP and CCaaS integrations. It is widely deployed across EU enterprises (Lufthansa, E.ON, Bosch reference customers) and emphasizes multilingual support, governance, and integration with Genesys Cloud, NICE, and Amazon Connect. Pitched against Kore.ai and PolyAI.
Best for: European enterprises modernizing multilingual contact-center voice and chat.
Watch out for: Enterprise sales motion; not self-serve.
Watch out for: Enterprise sales motion; not self-serve.
Features
| Speaker diarization | No |
| Word-level timestamps | No |
| Streaming / real-time | No |
| Languages supported | None |
| HIPAA eligible | No |
Cognigy Voice vs Whipscribe
| Feature | Cognigy Voice | Whipscribe |
|---|---|---|
| Category | Products | Transcription APIs |
| Pricing | Not verified | $4–$24 one-time packs (credits never expire) · $2 single unlock · 60 min free on signup |
| Speaker diarization | Not verified | Yes |
| Word timestamps | Not verified | Yes |
| Streaming | Not verified | No |
| Languages | — | 99 |
| Platforms | Cloud | Web, API, MCP |
Alternatives to Cognigy Voice
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